Welcome to ABS Medical Transport:
Based in the heart of Northamptonshire, ABS Medical Transport is your trusted provider of non-emergency patient transport services—serving not just the East Midlands, but offering comfortable, long-distance transfers across the UK.
Whether it’s a hospital appointment, a family visit, or any journey where care and comfort matter, we’re here to help. As a proudly independent and newly established service, we go beyond the standard non-emergency patient transport and accessible taxi services by offering a personalised, door-to-door experience tailored to your individual needs.
We also offer a range of flexible options for service users with regular medical appointments or ongoing treatment schedules. From weekly check-ups to specialist care, we’ll ensure your travel is safe, reliable, and stress-free.
Call us today or email us to receive a free, no-obligation quote. Let us take care of the journey, so you can focus on what matters most.
Experience the difference with ABS Medical Transport, where your care comes first, wherever you need to go.
Case Study 1: Reliable Dialysis Transport for Mr. Thompson (Age 74)
Client Profile: Mr. Thompson, a 74-year-old patient from Northampton, requires dialysis three times a week. With limited mobility and no immediate family nearby, reliable transport was essential.
The Challenge: Mr. Thompson had previously experienced missed appointments due to unreliable services. He needed a trustworthy, consistent provider who understood the importance of punctuality and patient comfort.
Our Solution: Our team provided scheduled pick-ups, a regular driver for familiarity, and door-to-door assistance, including help with steps and escorting him into the facility.
Results:
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100% on-time arrivals for over 9 months
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Increased Mr. Thompson’s comfort and reduced anxiety around treatments
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Positive feedback from both Mr. Thompson and his clinic staff
Quote from Mr. Thompson:
"It feels like having family pick me up each time. I can just focus on my health, knowing they’ll be there."
Case Study 2: Same-Day Discharge for Mrs. Patel Following Minor Surgery
Client Profile: Mrs. Patel, 63, required transportation home after a minor surgical procedure at Kettering General Hospital. Her family couldn’t make it in time due to work commitments.
The Challenge: The hospital required discharge by 3 PM, and Mrs. Patel needed a wheelchair-accessible vehicle with staff trained in post-operative support.
Our Solution: Upon receiving the hospital’s call, we dispatched a vehicle within 45 minutes, equipped with clean seating, gentle restraints, and a calm, trained support worker.
Results:
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Pick-up and drop-off completed within 90 minutes of request
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Seamless handover with hospital staff
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Mrs. Patel was settled at home safely with post-care instructions relayed to her daughter
Quote from her daughter:
"Your team’s responsiveness and professionalism made a stressful day feel manageable. Thank you!"
Case Study 4: Long-Distance Comfort – Northamptonshire to Newcastle for Specialist Treatment
Client Profile: James M., a 58-year-old patient from Wellingborough, Northamptonshire, was referred to a specialist neurology clinic in Newcastle for an advanced diagnostic scan. Due to his condition, flying or taking a train wasn’t a viable option.
The Challenge: James needed to travel over 200 miles comfortably, safely, and stress-free. He suffered from nerve pain, had difficulty sitting for long periods, and required a vehicle with adjustable seating and a calm, patient driver.
Our Solution: We planned a bespoke door-to-door journey, including:
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A comfortable, air-conditioned vehicle with extra legroom and padded seating
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Two professional drivers to allow for driver changeovers and optimal attentiveness
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Pre-travel health briefing to ensure the team understood James’s mobility and comfort needs
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Built-in rest stops at service stations with gentle assistance getting in and out
Journey Time: 5 hours and 45 minutes each way
Total Round Trip Distance: Over 430 miles
Care Provided: Light refreshments, comfort checks every hour, and reassuring companionship
Results:
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James arrived relaxed, on time, and ready for his appointment
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He was safely brought back the same evening after a post-treatment rest period
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The clinic praised the transport coordination, and James now requests our service for all follow-ups
Quote from James M.:
"It’s rare to feel that cared for over such a long distance. Everything was smooth, the drivers were friendly and professional, and I didn’t feel rushed once."
CASE STUDIES:
Non-Emergency Patient Transport
We are in Partnership with:
